The Legal Intake Experts, hosted by Nick Werker and Tony Prieto, helps law firms take control of their intake process and turn more calls into signed clients. Drawing on years of experience, the show focuses on the critical window between the first phone call and the moment a case is secured. Each episode blends practical strategies with real-world perspective, breaking down how firms can improve response times, ask better questions, and create stronger first impressions with every caller.
The series tackles the everyday situations firms face, including how intake impacts growth, why language barriers can be a competitive advantage, and how to stay responsive even when attorneys are on vacation. Beyond the basics, Nick and Tony explore deeper topics like reviewing call recordings, building follow-up systems, and the growing role of AI in client communication.
Designed to be approachable and grounded in experience, The Legal Intake Experts provides law firms with clear, practical ways to optimize their intake. Stay tuned for new episodes!
Nick Werker is an eclectic and eccentric marketing professional who lives at the intersection of legal tech and human connection. With a career defined by a deep-seated care for both law firms and the clients they serve, Nick has become a leading voice in legal intake strategy. He is dedicated to helping firms bridge the gap between a missed call and a life-changing attorney-client relationship, ensuring that more people get the legal help they need through smarter, more compassionate systems.
Tony Prieto is a legal intake specialist and marketing strategist dedicated to helping law firms capture every opportunity. With over a decade of experience at Answering Legal, Tony has worked alongside hundreds of firms to refine their first impressions and optimize their conversion pipelines. He combines data-driven insights with a deep understanding of the client experience, ensuring that law firms don't just answer the phone—they build lasting relationships from the very first call.
